Terms of Service

Appointments are booked online through our booking system, by phone, or by text message. A booking is confirmed only after we have assigned you a time slot and, where required, received a deposit.

• Deposits. Larger services such as paint correction, ceramic coating, and full restoration details may require a deposit to reserve your appointment. Deposits are applied to your final invoice.
• Payment. Payment is due at the completion of the service unless other arrangements have been made in advance. We accept cards, mobile payments, and other methods listed in our booking system.
• Membership billing. Membership plans recur on a scheduled basis at the rate shown when you enrolled. You may cancel a membership according to the cancellation terms below.
• Late payment. Unpaid balances remain due after the service is completed. We may require prepayment for future appointments where an invoice is past due.

We understand plans change. We ask for as much notice as possible so we can offer your slot to another customer.

• Rescheduling. You may reschedule an appointment without charge when we are notified at least 24 hours in advance.
• Late cancellations. Cancellations made less than 24 hours before the scheduled start time may be subject to a cancellation fee of up to 50% of the quoted service price.
• No-shows. If you are not available at the scheduled time and do not contact us, the appointment may be treated as a no-show and the full service price, or a portion of it, may be charged.
• Deposits. Deposits for appointments cancelled or missed with less than 24 hours notice are generally non-refundable, since we have turned away other work for that time.
• Weather and access. Detailing depends on water, power, shade, and safe working conditions. If weather, a lack of water or power, restricted access, or unsafe conditions prevent us from working, we will reschedule your appointment at no cost.
• Delays on our side. If we expect to arrive more than 30 minutes late, we will contact you. You may choose to reschedule in full rather than wait.

We stand behind our work. If you are not satisfied with a service, tell us within 48 hours of completion and we will make it right, which may include re-doing the affected work at no charge.

The guarantee has practical limits:

• Detailing improves a vehicle's condition; it does not reverse long-term neglect, permanent staining, etched glass, deep scratches, or damage caused by prior improper washing.
• Paint correction removes a measured amount of clear coat. Perfect, 100% defect-free paint is not achievable through wet or machine polishing alone, and results vary by paint hardness and history.
• Ceramic coating performance depends on how the vehicle is maintained and washed. Coating warranties cover our application work and require the maintenance schedule we provide, including scheduled inspections where applicable.
• Pre-existing damage, mechanical faults, electrical faults, leaks, loose trim, damaged screens, or worn seals should be pointed out before we begin. We are not responsible for conditions already present.
• Vehicles with aftermarket wraps, custom paint, remote-start systems, lowered suspension, or unusual access requirements should be described when booking so we can confirm we can service them safely.

Revival Detailing is not a repair shop, towing company, or insurance provider. We do not diagnose mechanical problems and we do not operate vehicles beyond what is required to move them on and off your property.

To the maximum extent permitted by law, Revival Detailing is not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost time. Our total liability for any claim arising out of a service is limited to the amount you paid for that service.

You are responsible for removing valuables and personal items from your vehicle before we arrive. While we take reasonable care with your property and vehicles, we are not liable for items left inside the vehicle or for damage caused by conditions we could not reasonably identify.

Some Colorado consumer protection rights cannot be limited by contract, and nothing in these terms is intended to remove rights you have under applicable law.

By providing your phone number and opting in, you agree that Revival Detailing may send you text messages. These messages may include appointment confirmations and reminders, service and arrival updates, billing or account messages, and occasional promotional offers. Consent is not a condition of purchase.

• Message and data rates may apply. Charges from your wireless carrier depend on your plan.
• Message frequency varies. How often you hear from us depends on your bookings, your membership schedule, and your preferences.
• Opt out anytime. Reply STOP to any text message from us to stop receiving messages.
• Need help? Reply HELP to any text message or contact us directly using the details below.
• We do not sell your data. Your phone number and messaging consent are used solely by Revival Detailing and are not sold, rented, or shared with third parties or affiliates for their marketing purposes.

Carriers are not liable for delayed or undelivered messages. For more detail on how we handle your information, see our Privacy Policy.

• Changes to these terms. We may update these terms from time to time. The current version and its effective date are always available on this page, and the version in effect when you book applies to that booking.
• Governing law. These terms are governed by the laws of the State of Colorado, and disputes will be handled in the courts of Douglas County, Colorado where practical.
• Severability. If any part of these terms is found unenforceable, the rest continue to apply.
• Questions. Contact us any time and we are happy to explain anything here in plain language.